This isn't a post asking for help with my account. I want to talk about the structural problem with Anthropic's support system, because I think more people should be aware of it before they pay for a subscription.
#service-status
6 items
Anthropic's support system is broken by design — there is literally no path to a human for billing issues (www.reddit.com) Claude Sonnet 4.6 Errors (status.claude.com via hn) Subscribe to updates for Elevated errors on Claude Sonnet 4.6 and Opus 4.8 via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Claude creates or resolves an…
Claude: Elevated errors across many models (status.claude.com via hn) Subscribe to updates for Elevated errors across many models via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Claude creates or resolves an incident.
Accidental Payment – Requesting Refund (www.reddit.com) Hi Cursor Support, I'm reaching out because I accidentally upgraded the wrong account to an Ultra subscription earlier today less than hr ago. I have two Cursor accounts and when I went to upgrade one of them, I ended up completing the pay…
Tell HN: OpenAI Codex Service_unavailable_error in OpenCode (news.ycombinator.com) Currently getting service_unavailable_error, server_is_overloaded errors in OpenCode Anyone experiencing the same issue? OpenAI status does seem green
Claude Status Update : Elevated errors on Claude Haiku 4.5 on 2026-06-10T17:21:33.000Z (www.reddit.com via reddit) This is an automatic post triggered within 2 minutes of an official Claude system status update. Incident: Elevated errors on Claude Haiku 4.5 Check on progress and whether or not the incident has been resolved yet here : https://status.cl…